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Find out about the premium services of DoctorsHello Pro. Learn more
Find out about the premium services of DoctorsHello Pro. Learn more
When a visitor-user sends information to the DoctorsHello website by completing the relevant online forms or sending an email, to serve a request or provide a service from DoctorsHello, the information must be provided accurately. The information provided by the visitor-user in order to serve his / her request is considered confidential and is transferred only to the person directly concerned and to the competent authority or authorities if the use by the visitor is contrary to the rules of use of DoctorsHello and in general, the applicable Greek legislation. Especially the latter may be considered appropriate when the use of the DoctorsHello website by a visitor - user violates its operating rules. In this case, all visitor-user information and its IP address may be part of any research if required to protect DoctorsHello rights. In the event of sending information to the DoctorsHello web Platform, these should not contravene European law and good morals for the use of the Internet in general nor be tampered with by the visitor - the user who makes the publication or knowingly others. These data can be used by DoctorsHello without any claim to DoctorsHello from the visitor-user who provides them. Each visitor-user is responsible for the use of DoctorsHello and may use his services only for legitimate purposes. You are not permitted to use DoctorsHello in a way that could destroy, disable or damage our servers or networks, or in ways that interfere with the use and exploitation of DoctorsHello services by any other visitor-user. It is forbidden visitor-user to abuse our services illegally by arranging appointments with a physician, which he does not intend to observe. It is also forbidden visitor-user to create false accounts with fraudulent intent, to collect or store personal data of other users in any way. DoctorsHello reserves the right to seek compensation for any damage caused by the violation of the above prohibitions by the visitor-user and to proceed with any relevant legal action, procedure and legal corrective extrajudicial or judicial measures aimed at preventing a violation of these conditions of use. Although our services are available to the public free of charge, any costs for medical services provided to the users by the associate DoctorsHello doctors are borne exclusively by patients - patients and they are only responsible for their cooperation with doctors.
Through DoctorsHello, a patient can make a request for appointment with the doctor either online or via telephone support. The appointment request telephone process follows the steps of the online process. During the appointment request process, the patient is required to submit his or her data to the physician for both communication between them and for the procedure to be completed. The doctor is responsible for accepting the appointment. At the same time DoctorsHello does not define and is not responsible for tactics, the medical methods that the doctor follows, neither can force the doctor to see a patient. Also, DoctorsHello does not specify a specific cost for the visit, nor does the doctor observe and how the contract has with the EOPYY. It is at the discretion of the doctor to ask the patient for an examination and the patient to judge and decide accordingly.
The user - visitor has the opportunity to comment on his experiences with physicians and diagnostic centers on our website electronically. These comments are visible in the profiles of doctors, diagnostic centers at DoctorsHello and their personal websites. These comments are required be responsible and be clear and honest. The user - visitor bears individual responsibility for the use of any inappropriate expressions and unnecessary personal criticism and / or unfair - offensive comments. DoctorsHello reserves the right to remove user-visitor comments for any reason without being responsible for any omission or delay in their removal. You should keep in mind that user comments are simple opinions and you should not rely on them. Ratings are informative in nature for DoctorsHello users. Once the user-visitor submits his comment, it takes a few days for him to be approved by DoctorsHello and be visible in the profile of the doctor or diagnostic center. If DoctorsHello needs further clarification about the user-visitors comment, contact him / her. In addition, if the evaluation is inconsistent with morality, it is offensive, presents a distorted picture of reality or shows that patients are unaware of the procedures followed in the medical field and therefore the comments affect the doctors credibility, the assessment is sent to the physician. The doctor has the ability to respond to the evaluation in order for both comments to be visible. DoctorsHello retains the discretion not to upload an assessment when the comments relate to the medical diagnosis - pharmaceutical treatment, are abusive-offensive, as well as the issue of service provision based on Purchasing Order no. 4 / 28.11.2012. Finally, ratings regarding DoctorsHello and the use of the service are not visible in the doctors / diagnostic profiles profile.
The information and presentations provided on the DoctorsHello platform as well as the mobile application of the system express the personal opinions of the authors, they are exclusively informative and advisory in nature and can not substitute the diagnosis - treatment, clinical examination and advice of the qualified medical practitioners. The visitor user should not rely on the information provided in DoctorsHello as a substitute for medical advice and treatment, nor do they in any way replace professional medical advice, examination, diagnosis and treatment. The user should not neglect, avoid, or delay the making of a medical contribution by a professional physician due to some information he may have read on DoctorsHello. Do not use DoctorsHello for emergency medical emergencies. If you have an emergency medical emergency, i.e. an emergency medical emergency, call 166 and / or contact your healthcare provider directly. The use of information provided by DoctorsHello to you is your sole responsibility. No statement or posting to DoctorsHello can be taken to mean that it is medical practice or medical care. If the visitor user relies on any of the information provided by DoctorsHello, he does so solely on his / her own responsibility. DoctorsHello does not control and does not guarantee the availability of any physician at any given time. DoctorsHello does not bear any responsibility for cancellations or unfulfilled appointments (appointments) with a doctor or any kind of damage to the user-visitor from them.
Use of the information and presentations of the DoctorsHello online platform is at the sole responsibility of the visitor-user. For this reason, DoctorsHello is not responsible for any delays, failures, interruptions, or damages of any data or information related to its website. The visitor-user is solely responsible for accessing his / her personal accounts at DoctorsHello as well as for safeguarding passwords from unauthorized persons. He is solely responsible for controlling, using, managing and accessing activation codes and passwords.
The content of DoctorsHello, as an indication, but not limited to, the texts, images and information presented by its authors, as well as any other material included in the online platform, is used for the sole purpose of informing and informing its visitors. The material and information provided by the online platform is not exhaustive and can not reflect and include the most recent research in all fields of medical science. Some of the information on our online platform is provided by third parties. DoctorsHello is unable to verify this information and does not guarantee its accuracy.
DoctorsHello reserves the right to make non-limitative and non-limiting steps to any of the following: a) record and store any visitor-user communication with the online platform, including e-mail communications and answering questions to partners physicians or other persons; (b) investigate any complaint in the event of a communication failing to comply with the terms and conditions of use of it and to decide at its discretion to withdraw or require the withdrawal of such communication; c) withdraw communications and sent by the visitor to the user data and information that is considered offensive, illegal or disturbing or does not comply with the terms and conditions of DoctorsHello; d) delete registered members when these do not comply with the terms and conditions of DoctorsHello use after giving them notice.
The DoctorsHello online platform may contain medical issues or health issues with sexual content. If the visitor-user considers these issues offensive, he / she is required not to use our web platform. After this pointing, none of the above issues of this content can be considered offensive to the visitor-user.
DoctorsHello reserves the right to view the details of each registered medical practitioner associated with his / her online image.
DoctorsHello undertakes to report errors to the visitor - user to make every effort to correct them. Nevertheless, the visitor uses, under his sole responsibility, any information and material available and contained on this website and provided without any guarantee of correctness and accuracy, and DoctorsHello does not bear any responsibility, direct or indirect, for any damage (positive or negative) that may occur to anybody from the use of his or her site and / or data contained therein. At any time, without notice from users, DoctorsHello may make changes and improvements that, at its discretion, will make it easier for the online platform to operate.
Except for explicit exceptions (such as copyrights of third parties, affiliates, and agents), all of the contents of DoctorsHello, including images, graphics, photographs, designs, texts, services and generally all of the files on this site, are intellectual property, registered trademarks and service marks of DoctorsHello and are protected by the relevant provisions of European law and international conventions and treaties. Accordingly, none of them may be sold, copied, modified, reproduced, republished, edited or "uploaded", transmitted or distributed in any way to other persons in whole or in part. Excluding the individual storage of a single copy of a portion of the content on a single personal computer only for personal use and not for public or commercial use and without deletion of the indication of origin by DoctorsHello without prejudice in any way to the relevant rights intellectual and industrial property. The other products or services mentioned on DoctorsHello electronic pages and bearing the marks of the respective physicians of doctors, organizations, companies, affiliates, associations or publishers are their own intellectual and industrial property and therefore these bodies bear the responsibility. The visitor-user understands and accepts that he / she does not have the right to reproduce, copy, sell, resell, process and / or commercially exploit in any way all or part of the contents of the DoctorsHello online platform.
The visitor-user accepts the maintenance and processing of his or her personal data as declared by him / herself as the subject and the staff of the site by the site administrator who is en
d to disclose it to third parties (doctors) with the sole purpose of proper operation-provision of the services of DoctorsHello and the sending of relevant replies. Furthermore, the DoctorsHello Administrator will keep a record of the personal data of the users - senders of medical inquiries, in accordance with the terms and conditions of Law 2472/1997 as it applies to the confidentiality of personal data, obliged to observe the provisions of Law no. 2225/1994 and the PD. 47/2005 for the removal of such confidentiality to any judicial authority for reasons of national security or for the identification of particularly serious offenses and for any reason stated by law, subject to the procedure laid down by law.
The visitor - user expressly accepts that the exclusive jurisdiction and jurisdiction for any dispute arising with DoctorsHello is available to the Courts of Patras and applicable is Greek law and when access to DoctorsHello is made from a country outside Greece. If any of the above terms is invalidated by a court order, this does not affect the validity and validity of the other terms, which remain in full force and validity.
The information hosted on the website provided by doctors is accurate, objective and is aimed at informing the public and is in line with Article 18 of the Code of Conduct, as they are intended solely to facilitate patients in the appointment. Specifically, the information in the Visit-Service Price fields, either visible to registered patients or communicated to them by e-mail at their request, comes from the information provided by DoctorsHello physicians about the cost of their visit & services and the Visits - Service price is immediately communicated or sent to patients with the agreement of doctors. Duplication and re-publishing, if done without the doctor or DoctorsHello consent, is an unlawful act for which the underwriter is solely responsible and will be subject to the sanctions provided for by the law. DoctorsHello simply provides the ability to host physicians personal websites to facilitate contact with physicians and patients and is not entirely responsible for the amount of costs or services provided by physicians and related pricing, does not advertise in any way it simply aims at upgrading health services by providing additional possibilities to patients, for example by providing more complete and adequate information. A doctor name registration will continue to be displayed on search engines, and after completing his collaboration with DoctorsHello by viewing the basics of name, office address and contact phone number.
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