We are firmly committed to protecting systserv users’ privacy and we collect the required data to support efficiently its innovative services.
A Note About Children.
We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at firstname.lastname@example.org. We will delete such information from our files within a reasonable time.
Types of Data We Collect.
“Personal Data” means data that allows someone to identify someone’s position or contact you, including, for example, name, address, telephone number, e-mail address, position, as well as any other non-public information that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
User Provided Data.
Each Application obtains information that you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Applications unless you register with us. When you register with us and/or use an Application, you generally provide (a) your name, email address, and other registration information; (b) your age and gender; (c) information you provide us when you contact us for help; and (d) information that is entered into our system when you use the Applications, such as your heart rate data and health abnormalities (“User Provided Data”). We may also use the information that you provide to us to contact you from time to time to provide you with important information, required notices and marketing promotions.
Information Collected from Social Networking Sites.
Use of Your Personal Data
General Use. In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Data taken from TreatMeOut is never sold nor shared with 3rd parties or used for advertising purposes. Ways we use your Personal Data include, but is not limited to:
• to facilitate the creation of and secure your Account on our network;
• identify you as a user in our system;
• identify your position and obtain a first assessment of your clinical status
• improve the quality of experience when you use our Applications;
• send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
• send you administrative e-mail notifications, such as security or support and maintenance advisories; and
• to send newsletters, surveys, offers, and other promotional materials related to our Applications and for other marketing purposes of SystServ.
Creation of Anonymous Data.
We may create Anonymous Data records from Personal Data by excluding information (such as your name) that make the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Applications. SystServ reserves the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties, including but not limited to our research partners, in its sole discretion.
Disclosure of Your Personal Data.
Automatic Data Collection and Advertising.
We may work with analytics companies to help us understand how the Applications are being used, such as the frequency and duration of usage. Free versions of the Applications are supported via advertising, and collect data to help the Applications serve ads. We work with advertisers and third party advertising networks, who need to know how you interact with advertising provided in the Applications which helps us keep the cost of our Applications low or free. Advertisers and advertising networks use some of the information collected by the Applications, including the unique identification ID of your mobile device; however, advertisers will not have access to any other identifiable Personal Data. These third parties may also obtain information about other applications you have downloaded to your mobile device, the mobile websites you visit, your non-precise location information (e.g., you zip code), and other non-precise location information in order to help analyze and serve anonymous targeted advertising on the Applications and elsewhere. If you would like to opt-out from third party use of this type of information to help serve targeted advertising, you can stop all collection of information by an Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
Third Party Websites.
Your Choices Regarding Your Personal Data. We will retain User Provided Data for as long as you use the Applications and for a reasonable time thereafter. If you would like us to delete User Provided Data, please contact us at email@example.com and we will respond within a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Applications to function properly, and we may be required to retain certain information by law.
Choices. We offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you free newsletters and e-mails that directly promote the use of our Applications. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Unsubscribe instructions will be included in every email.
Changes to Personal Data. You may request deletion of your Personal Data by us by sending an e-mail to the address set forth below, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud or similar purposes.
Security of Your Personal Data. SystServ is committed to protecting the security of your Personal Data. We use a variety of industry-standard security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. For example, we limit access to your Personal Data to employees and contractors who need to know that information in order to operate, develop or improve out Application. Please be aware that, although we endeavor to provide reasonably security for information that we process and maintain, no security system can prevent all potential security breaches. Therefore, while SystServ uses reasonable efforts to protect your Personal Data, SystServ cannot guarantee its absolute security.
European Union (or EU)
Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.
Small sets of data stored in the User's device.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).