Doctors Burnout? Treat It With Telemedicine & Connected HealthCare Systems

Doctors burnout is somehow both one of the dirtiest and one of the most widely used words in the medical community. And yet, burnout rates among medical professionals are not decreasing. This year, a doctors burnout report from Medscape found that:

 Nearly half of all doctors surveyed are burned out.

The biggest reason for doctor burnout is still the battle against “too many bureaucratic tasks (e.g., charting, paperwork).”

Here’s the very good news: Doctors are being heard. Doctors burnout is a commonplace idea, and we’re seeing more efforts made to help doctors prevent and overcome burnout.

The old school mentality of work, work, work is on its way out, and a burgeoning focus on work-life balance is quickly replacing it as the new normal. Hospitals and health organizations are working to provide more access to mental health support for their physicians.

But another treatment for physician burnout that’s proving most effective is the practice management system.

Telemedicine / Healthcare systems —make the dream work

One respondent in Medscape’s survey, an internist, had this to say about physician burnout:

“It’s too hard to schedule time off; the rules on clinic cancellation plus poor administrative support to help organize and plan anything make it impossible.”

Medscape survey respondent

Doctors burnout is an interesting diagnosis because it doesn’t just affect the sole person afflicted with it—burnout has a ripple effect.

Doctors can get burned out for a number of reasons, including “patients phone calls”.

Here’s where Telemedicine systems like DoctorsHello comes in. By empowering administrative teams to save time on things like e-health sessions, medical folders management and many more.

All-in-one and one for all

Each of these components of Telemedicine systems serve to alleviate strain on doctors by automating healthcare processes remotely and reducing time spent on “phone tasks”.

Billing -free market – module in Telemedicine systems handle everything around payment processing, but the most helpful feature here for doctors is ICD coding assistance. Using systems that are up to date with the latest ICD codes, doctors can save valuable time entering reports.

e-Session management module makes doctors’ lives easier by enabling (and prompting) patients to fill out -book – a session and share access to medical folder ahead of their electronic session. Collecting this information ahead of time can help doctors better plan how long session will take, making schedule management easier.

EHR integration like ATLAS is a great way to better manage patients medical folders. Through robust reporting tools, doctors are able to submit reports without spending extra time.

While there are Telemedicine/HealthCare systems that handle each of all mentioned above individually, the true benefit of robust Telemedicine/HealthCare systems is the all-in-one approach.

Integrating each of these processes—and all of the smaller steps involved in each component, from healthcare remotely to automatic sessions management —saves administrative users time. That time, in turn, can be spent better supporting doctors and alleviating burnout.

Go with the workflow

Four workflow changes to address burnout and stress:

  1. Call management. Use the Telemedicine modules instead. Ignore incoming calls from patients and push this communication in a routine telemedicine process.
  2.  Filling forms management. Qualified team members should be hired and tasked with managing out-of-office to handle filling forms tasks.
  3. Schedule session management. By blocking off time in doctors schedules for administrative tasks, doctors were afforded more time to focus on documentation rather than having to complete paperwork on top of a full session schedule.
  4. Workload distribution. By empowering assistants, licensed vocational nurses, or other staff to take on new responsibilities (e.g. telemetry services at patients homes), the workload balance became more even and doctors were able to manage their time better.

All things a Telemedicine/HealthCare system can help you do more easily.

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